Shipping Policy

Thank you for visiting and shopping at www.medifore.org.
The following are the terms and conditions that constitute our Shipping Policy.

1. Shipment processing time
You will receive your order within 3-7 working days from the date that it is shipped out. Orders are not shipped or delivered on weekends or holidays (according to the Malaysian calendar). If we are experiencing a high volume of orders, shipments may experience a delay for a few days. If there is to be a significant delay in the shipment of your order, we will contact you via email or WhatsApp.
Orders must be placed before 3pm to be considered as placed during that business day. Orders placed on Friday after 3pm or over the weekend will begin processing on the following Monday.

2. Damages
Medifore Supplies Sdn. Bhd. is not liable for any products damaged or lost during shipment. If you receive your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

3. Shipping Charges
No delivery charges will be imposed for shipments within Klang Valley. For other parts of East Malaysia, a delivery charge of RM5 will be imposed. For West Malaysia, please inquire within.

4. Shipping Regions
Shipment of orders is applicable to all parts of Malaysia.

5. International Shipping Terms & Conditions
Prices are shown in Malaysian Ringgit.

6. Collaborative Courier Partners
Medifore Supplies Sdn Bhd shall acquire the services of EasyParcel & PgeonPrime to get your goods delivered safely to your doorstep. In the instance that the above mentioned courier partner is unavailable, another courier service may be used.